Generation not working? Let's fix it
Most issues with podcast or audiobook generation can be resolved quickly. Here you'll find the most common causes and their solutions.
Work through the steps below — in most cases the problem is fixed within a few minutes.
Our team responds within 24 hours
Common Generation Issues
Recognize your problem? Here's how to fix it.
Generation stuck
The podcast has been generating for over 10 minutes and doesn't seem to finish.
Most likely cause: The display isn't refreshing, but the podcast is actually being created in the background.
Error when creating
You receive an error message when trying to generate the podcast.
Possible causes: File too large, wrong format, or temporary server issues.
Output sounds wrong
The podcast was generated, but the content doesn't match your document.
The AI generates based on your questions — more specific questions produce better results.
How to fix the problem
Go through these steps in order.
Reload the page
Refresh the page (F5 or Ctrl+R). Progress is sometimes not displayed correctly.
Also check your dashboard — the podcast will appear there automatically once it's ready.
Check your document
Make sure your document contains text (not a pure image PDF), is under 20 MB, and is in PDF or DOCX format.
Open the PDF and try to select some text. If you can't, it's a scanned image without OCR.
Try again
Recreate the podcast with the same settings. Occasional timeouts can happen due to temporary server load.
Free users: During peak hours, generation may take longer as paid plans get priority in the queue.
Tips for Better Results
How to avoid issues from the start.
Use text-based PDFs
Scanned documents without OCR text cannot be processed. Make sure your PDF contains searchable text.
Watch file size
Documents over 20 MB or with many pages can cause issues. Split large documents into smaller parts.
Ask specific questions
The more specific your questions, the better the podcast. Avoid vague or overly broad phrasing.
Keep your browser up to date
Use the latest version of Chrome, Firefox, Safari, or Edge for the best compatibility.
Check your internet connection
A stable internet connection is required for generation. If Wi-Fi is unreliable, try switching to mobile data.
Contact support
If nothing helps: reach out to our support team with a description of the issue and the file type you used.
Solving podcast generation problems — quick help when things go wrong
Occasionally issues can arise during AI-based podcast generation — the result sounds choppy, the generation freezes, or a section was created incompletely. These podcast generation problems are usually quick to solve and often have a simple cause. This guide helps you identify and fix the most common errors so you can get back to creating high-quality AI podcasts as quickly as possible. You do not need to be a technical expert — most solutions require only a few clicks.
Common causes of podcast generation problems
The most common podcast generation problems fall into three categories. First, source document issues: the uploaded document is corrupted, contains only images without readable text, or is password-protected. Solution: re-export the document as a plain PDF or convert it to a TXT file. Second, server load: during high traffic the generation may take longer or trigger a timeout. Solution: wait five minutes and restart the generation. Third, character limit: very long documents sometimes exceed the token limit. Solution: split the document into shorter sections.
Step-by-step to successful podcast generation
If you continue to experience podcast generation problems, this checklist helps: first check your internet connection and reload the page. Make sure your document does not exceed the maximum allowed file size. Choose a simpler podcast style, as more complex styles require more processing time. Clear the browser cache. If nothing works, contact LearnCastAI support with a screenshot of the error message — our team typically resolves your issue within a few hours.
Podcast generation problems are the exception, not the rule — and with the right steps they are resolved quickly. Visit our FAQ page for more common questions or write to our support team. We make sure you can get back to creating AI podcasts smoothly as quickly as possible.
Frequently Asked Questions
Problem solved? Create your next podcast now
If the issue persists, our support team is here to help.
We're happy to assist — quickly and without hassle.
Contact supportOur team responds within 24 hours